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OEL 553: Nonprofit Management & Operations Management (Graduate Level)

Course Description

This course is designed to allow students to allow students to gain competencies necessary to manage nonprofit organizations. This course focuses on current issues, theoretical perspectives, federal and state regulations and reporting requirements, policies, and methods in the development and management of a nonprofit organization. The course places additional emphasis on strategic planning, marketing, identifying financial resources (grants, fundraising, etc.), management of finances (making operational and capital budgeting decisions) and human resources—that includes volunteers, information technology, and the skills necessary for effective organizational leadership. (3 credits)

Prerequisite

  • OEL 501: Driving Organization Adaptability through Learning Organizations

Student Learning Outcomes (SLOs)

Students who successfully complete this course will be able to:

  1. Explain how nonprofit management differs from both public and business sectors.
  2. Demonstrate the ability to evaluate and critique budgets, financial statements, federal and state reporting requirements, audit reports, marketing plans and strategic plans.
  3. Articulate the ethical dimensions of public service, especially as related to the duties and responsibilities of the director and the boards.
  4. Examine political, economic and ethical issues related to managing a nonprofit organization.
  5. Demonstrate a basic understanding of accounting and financial management processes.
  6. Evaluate various theories and communication modules/methods that focus on interpersonal interactions and the challenges of interpersonal conflicts - within groups, cultures, and workplace.

  7. Apply various communication models/theories used in dyadic, small group, formal, and informal communications in small groups and from an organizational perspective.

Applicable Program Learning Outcomes (PLOs)

  • PLO 3. Develop professional communication skills.
  • PLO 4. Recommend how one develops effective groups.
  • PLO 5. Construct organizational leadership strategies.
  • PLO 9. Develop strategies that support the advancement of organization's vision and mission.
  • PLO 13. Conduct research utilizing online sources and databases and write research papers that analyze and synthesize information and data gathered.

Course Activities and Grading

AssignmentsPoints

Discussions (10 Discussion Questions @ 20 points each/1 Discussion Question @ 20 points)

200

Research Papers (4 at 100 points)

400

Application Papers (2 at 200 points)

400

Total Points

1,000

Required Textbooks

Available through ÌìÃÀ´«Ã½'s Book Bundle

  • Heyman, D.R. Nonprofit Management 101: A Complete Guide for Leaders and Professionals. 2nd ed. Joss Bass, Inc. Publishing, 2019. ISBN-13: 978-1-119-58545-9

Supplemental Required Readings / Resources

  • Links to the supplemental readings and articles are provided in the course shells.

Course Schedule

WeekPLOsSLOsReadings and ExercisesAssignments

1

5,9,13

1,4

Topic: An Introduction to the Nonprofit Organizations

  • Readings:
    1. Heyman Text, Chapters 1, 2
    2. DiMaggio, P. J.  & Anheier, H. K. (1990). The sociology of nonprofit organizations and sector.Annual Review of Sociology, 16, 137-159. doi: 16.080190.001033. Retrieved from
    3. Berger, M. (2013). An introduction to the nonprofit sector. Nonprofit Law Blog. Retrieved from http://www.nonprofitlawblog.com/an-introduction-to-the-nonprofit-sector/
    4. Salamon, L. A. (2012). The state of nonprofit America. Brookings Institution Press: Washington, DC. Retrieved from
    5. Fritz, J. (2018). How is a nonprofit different than a for profit business: Getting beyond the myths. The Balance Small Business. Retrieved from https://www.thebalancesmb.com/how-is-a-nonprofit-different-from-for-profit-business-2502472
    6. Pallotta, D. (2013). The way we think about charity is dead wrong. TedTalk. Retrieved from
  • Review the Lecture Materials (click on the "Lecture" link below).
  • Participate in the discussions (click on the "Discussion" link below). Discussions must be completed by 11:59 PM Eastern Time (ET), Sunday.  See "Discussions" below for more details.
  • Prepare and submit the Week 1 Research Paper: Public/Nonprofit Organizations (click on the "Submit Assignments" link below).  This assignment by 11:59 PM ET, Sunday of Week 1.

2

3,4,5,9,13

1

Topic: Leadership in Nonprofits Organizations

  • Readings:
    1. Heyman Text, Chapters 3 - 6
    2. Kenny, G. (2016).  Strategic Plans are Less Important than Strategic Planning.  Harvard Business Review. Retrieved from
    3. Rangan, V.K., (2004).  Lofty Missions, Down to Earth Plans.  Harvard Business Review. Retrievec from
    4. Rohm, H. (2008). Is there any strategy in your strategic plan? The Balanced Scorecard Institute; Cary, NC. Retrieved from www.balancedscorecardaustralia.com/bsa/data/uploads/33.pdf
    5. Fyall, R. (2017). Nonprofits as advocates and providers: A conceptual framework. Policy Studies Journal, 45(1), 121-143. doi:10.1111/psj.12165. Retrieved from
    6. Gilstrap, C., Gilstrap, C., Holderby, K., & Valera, K. (2016). Sensegiving, leadership, and nonprofit crises: How nonprofit leaders make and give sense to organizational crisis. Voluntas: International Journal of Voluntary & Nonprofit Organizations, 27(6), 2787-2806. doi:10.1007/s11266-015-9648-1. Retrieved from https://web-b-ebscohost-com.cosc.idm.oclc.org/ehost/pdfviewer/pdfviewer?vid=12&sid=9404f704-a7eb-43b5-b888-ba2271749da1%40pdc-v-sessmgr01
    7. Chang, J., Seetoo, D., Yu, C., & Cheng, C. (2016). Relational management mechanisms for strategic alliances among nonprofit organizations. Voluntas: International Journal of Voluntary & Nonprofit Organizations, 27(5), 2458-2489. doi:10.1007/s11266-015-9557-3. Retrieved from https://web-b-ebscohost-com.cosc.idm.oclc.org/ehost/pdfviewer/pdfviewer?vid=20&sid=9404f704-a7eb-43b5-b888-ba2271749da1%40pdc-v-sessmgr01
    8. Proctor, A. J. (2011). A vision for successful nonprofits. TedTalk. Retrieved from
  • Review the Lecture Materials (click on the "Lecture" link below).
  • Participate in the discussions (click on the "Discussion" link below). Discussions must be completed by 11:59 PM ET, Sunday.  See "Discussions" below for more details.
  • Prepare and submit the Week 2 Research Paper: Partnerships (click on the "Submit Assignments" link below).  This assignment by 11:59 PM ET, Sunday of Week 2.

3

5,9,13

1,4,5

Topics: Law and Finance Nonprofit Organizations

  • Readings:
    1. Heyman Text, Chapters 13
    2. Chikoto-Schultz, G., & Neely, D. (2016). Exploring the nexus of nonprofit financial stability and financial growth. Voluntas: International Journal of Voluntary & Nonprofit Organizations, 27(6), 2561-2575. doi:10.1007/s11266-016-9786-0. Retrieved from https://web-b-ebscohost-com.cosc.idm.oclc.org/ehost/pdfviewer/pdfviewer?vid=18&sid=9404f704-a7eb-43b5-b888-ba2271749da1%40pdc-v-sessmgr01
    3. Andres-Alonso, P., Garcia-Rodriguez, I., & Romero-Merino, M. (2016). Disentangling the financial vulnerability of nonprofits. Voluntas: International Journal of Voluntary & Nonprofit Organizations, 27(6), 2539-2560. doi:10.1007/s11266-016-9764-6. Retrieved from
    4. National Council for Nonprofits.  Financial Management. Retrieved from
    5. Renz, D. (June 21, 2005).  Funding Sources and Influence: Assessing the Tradeoffs. Nonprofit Quarterly. Retrieved from https://nonprofitquarterly.org/2005/06/21/funding-sources-and-influence-assessing-the-tradeoffs/
    6. Aplos. (2014). Nonprofit accounting basics.Retrieved from
  • Review the Lecture Materials (click on the "Lecture" link below).
  • Participate in the discussions (click on the "Discussion" link below). Discussions must be completed by 11:59 PM ET, Sunday.  See "Discussions" below for more details.

4

3,4,5,9,13

1,2,4

Topic: The Organization of Nonprofit Organizations

  • Readings:
    1. Heyman Text, Chapters 3-4 and 9-10
    2. Internal Revenue Service (June 23, 2016).  Life Cycle of a Public Charity. Retreived from
    3. Mills, D. (2001). Gender gap shows up in non-profit executive pay 2001 GuideStar nonprofit compensation report. Community Action, 16, 6. Retrieved from
    4. Grobman, G. (2005). The nonprofit handbook; everything you need to know to start and run your nonprofit organization, 4th ed. Reference and Research Book News, 20(2) Retrieved from
    5. Lee, Y. (2014). The feminine sector: Explaining the overrepresentation of women in the nonprofit sector in the USA. International Journal of Social Economics, 41(7), 556-572. Retrieved from
    6. Adesaogun, R., Flottemesch, K., & Ibrahim-DeVries, B. (2015). Stratification, communication tactics, and black women: Navigating the social domain of nonprofit organizations. Journal of Organizational Culture, Communications and Conflict, 19(1), 42-57. Retrieved from https://search-proquest-com.cosc.idm.oclc.org/docview/1693690524?accountid=26762
    7. Nalty, K. (2017). Diversity makes you smarter. TedTalk. Retrieved from
  • Review the Lecture Materials (click on the "Lecture" link below).
  • Participate in the discussions (click on the "Discussion" link below). Discussions must be completed by 11:59 PM ET, Sunday.  See "Discussions" below for more details.
  • Prepare and submit the Week 4 Application Paper: Nonprofit Organizations (click on the "Submit Assignments" link below).  This assignment by 11:59 PM ET, Sunday of Week 4.

5

3,4,5,9,13

1,6

Topic: Human Resources

  • Readings:
    1. Heyman Text, Chapters 8-9 and 32-33
    2. Ridder, H., Piening, E., & Baluch, A. (2012). The third way reconfigured: How and why nonprofit organizations are shifting their human resource management. Voluntas: International Journal of Voluntary & Nonprofit Organizations, 23(3), 605-635. doi:10.1007/s11266-011-9219-z. Retrieved from
    3. Stahl, R. M. (2013). Talent philanthropy: Investing in nonprofit people to advance nonprofit performance. The Foundation Review, 5(3), 35-49. Retrieved from
    4. Akingbola, K. (2013). A model of strategic nonprofit human resource management. Voluntas: International Journal of Voluntary & Nonprofit Organizations, 24(1), 214-240. doi:10.1007/s11266-012-9286-9. Retrieved from
    5. Akinlade, D., & Shalack, R. (2016). Strategic human resource management in nonprofit organizations: A case for mission-driven human resource practices. Allied Academies International Conference. Academy of Organizational Culture, Communications and Conflict.Proceedings, 21(1), 1-5. Retrieved from
    6. Pallotta, D. (2016). Compensation in nonprofit organizations. TedTalk. Retrieved from
  • Review the Lecture Materials (click on the "Lecture" link below).
  • Participate in the discussions (click on the "Discussion" link below). Discussions must be completed by 11:59 PM ET, Sunday.  See "Discussions" below for more details.
  • Prepare and submit the Week 5 Research Paper: Managing Employees (click on the "Submit Assignments" link below).  This assignment by 11:59 PM ET, Sunday of Week 5.

6

3,4,5,9,13

6,7

Topic: Communications in Nonprofit Organizations

  • Readings:
    1. Heyman Text, Chapters 26-29
    2. Yi, F., Lanying, D., & Qian, L. (2017). How social media strategies of nonprofit organizations affect consumer donation intention and word-of-mouth. Social Behavior & Personality: An International Journal, 45(11), 1775-1786. doi:10.2224/sbp.4412. Retrieved from
    3. Souder, L. (2016). A review of research on nonprofit communications from mission statements to annual reports. Voluntas: International Journal of Voluntary & Nonprofit Organizations, 27(6), 2709-2733. doi:10.1007/s11266-016-9699-y. Retrieved from
    4. Brooke, F. L. (2012). Toward a better understanding of nonprofit communication management. Journal of Communication Management, 16(4), 388-404. doi:http://dx.doi.org.cosc.idm.oclc.org/10.1108/13632541211279012. Retrieved from
    5. Lauer, L. D. (1996, Mar). Eleven ways to renew your effectiveness: Communication keys that will change the way you lead. Nonprofit World, 14, 48. Retrieved from https://search-proquest-com.cosc.idm.oclc.org/docview/221335515?accountid=26762
    6. Bacon, M. (2017). Nonprofit communications best practices: tips for using social media effectively. Tech Soup. Retrieved from https://www.youtube.com/watch?v=cwLvkfL_VeM
  • Review the Lecture Materials (click on the "Lecture" link below).
  • Participate in the discussions (click on the "Discussion" link below). Discussions must be completed by 11:59 PM ET, Sunday.  See "Discussions" below for more details.
  • Prepare and submit the Week 6 Research Paper: Media and Social Media Communications (click on the "Submit Assignments" link below).  This assignment by 11:59 PM ET, Sunday of Week 6.

7

5,9,13

3,4

Topic: Nonprofit Organization Board of Directors

  • Readings:
    1. Heyman Text, Chapters 30-31
    2. Chikadzi, V. (2013). Board of directors as a critical factor in the success of social enterprises. Journal of Community Positive Practices, 13(2), 11-21. Retrieved from
    3. Walker, V.L. & Davidson, D.J. (2010). Vital Voices: Lessons Learned from Board Members of Color.  BoardSource.  
    4. Northrop, G. (2018). Building a strong nonprofit board goes beyond best practices. Generations, 42(1), 56-60.
    5. Hodgkin, C. (1988). Business executives on nonprofit boards. Nonprofit World, 6, 16. Retrieved from https://search-proquest-com.cosc.idm.oclc.org/docview/221323555?accountid=26762
    6. Grundner, C. (2014). Modern nonprofit board governance -- passion is not enough! TedTalk. Retrieved from
  • Review the Lecture Materials (click on the "Lecture" link below).
  • Participate in the discussions (click on the "Discussion" link below). Discussions must be completed by 11:59 PM ET, Sunday.  See "Discussions" below for more details.
  • Begin or continue work on your Week 8 Application Paper (see "Week 8 Final Project" below). This assignment is due by 11:59 PM ET, Sunday of Week 8.

8

3,4,5,9,13

1-7

Topic: Ethical Issues in Nonprofit Management

  • Readings:
    1. Standards for Excellence Institute. (2018).  The standards for excellence code: an ethics and accountability code for the nonprofit sector. Retrieved from 
    2. Independent Sector. (2015) Principles for Good Governance and Ethical Practices. Retrieved from
    3. Gilkeson, N. (2007). For-profit scandal in the nonprofit world: Should states force Sarbanes-Oxley provisions onto nonprofit corporations? Georgetown Law Journal, 95(3), 831-854. Retrieved from
    4. Mason, D. E. (1992, Mar). Keepers of the springs: Why ethics make good sense for nonprofits (part 1). Nonprofit World, 10, 25. Retrieved from
    5. National Council of Nonprofits. (2018). Code of ethics for nonprofits. Retrieved from
    6. The Bridgespan Group. (n.d.). A board member’s code of ethics. Retrieved from
    7. Rhode, D. L., & Packel, A. K. (2009). Ethics and nonprofits. Stanford Social Innovation Review. Retrieved from https://ssir.org/articles/entry/ethics_and_nonprofits
    8. John F. Kennedy University. (2016). Ethical principles and practices governing nonprofits and philanthropy - overview. Retrieved from
  • Review the Lecture Materials (click on the "Lecture" link below).
  • Participate in the discussions (click on the "Discussion" link below). Discussions must be completed by 11:59 PM ET, Sunday.  See "Discussions" below for more details.
  • Submit the Week 8 Application Paper: Overview of Nonprofit Management and Leadership (click on the "Submit Assignments" link below).  This assignment by 11:59 PM ET, Sunday of Week 8.
  • Complete the Course Evaluation

COSC Accessibility Statement

ÌìÃÀ´«Ã½ encourages students with disabilities, including non-visible disabilities such as chronic diseases, learning disabilities, head injury, attention deficit/hyperactive disorder, or psychiatric disabilities, to discuss appropriate accommodations with the Office of Accessibility Services at OAS@charteroak.edu.

COSC Policies, Course Policies, Academic Support Services and Resources

Students are responsible for knowing all ÌìÃÀ´«Ã½ (COSC) institutional policies, course-specific policies, procedures, and available academic support services and resources. Please see COSC Policies for COSC institutional policies, and see also specific policies related to this course. See COSC Resources for information regarding available academic support services and resources.